Shipping & Delivery Policy
Welcome to EMBOSS. We are committed to delivering your order accurately, safely, and on time. Please review the following shipping and delivery information before placing your order.
Order Processing
All orders are processed within 2–7 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume periods, product launches, sales, or holidays, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Timeframes
Estimated delivery times begin after your order has been processed:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 1–3 business days
- International Shipping: 7–21 business days depending on destination and customs processing
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may be offered periodically and will apply only when stated.
Tracking Information
Once your order ships, tracking details will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. EMBOSS is not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete addresses.
If you notice an address error, contact us immediately at your support email before the order ships.
Lost or Stolen Packages
EMBOSS is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier. If your package is missing, please contact the carrier directly to file a claim.
Delayed Shipments
While we aim to deliver all orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Carrier delays
- Customs processing
- High order volume
- Incorrect shipping information
We appreciate your patience and understanding in these situations.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country.
EMBOSS is not responsible for delays caused by customs clearance procedures.
Contact Us
If you have any questions regarding shipping or delivery, please contact us through EMBOSS Customer Support.